The Zoological Parks and Gardens Board of Victoria is committed to ensuring the privacy of your information online.
For each visitor to our website, our web server collects the following type of information for statistical purposes:
This is anonymous statistical data; no attempt will be made to identify users. We use this data to evaluate our website and to improve the content we display to you.
In addition to the information that we collect upon your initial access to our site, we may ask you for personal information at other times, such as (but not limited to) when you:
Zoos Victoria may disclose your information to specialist service providers such as, but not limited to:
Where such disclosures are made, your personal information will be protected through confidentiality agreements and other contractual obligations.
Zoos Victoria may also use your information for:
Aggregated (or de-identified) data may be shared with approved business partners from time to time, for analysis and research purposes. It may also be used in the development of products and services and promotional offers.
In all cases where Zoos Victoria retains your personal information for our purposes, we treat it the same way as we treat our other confidential information. We do not sell (or otherwise make available) the information to any other organization, unless required to do so by law.
We will take all reasonable steps to ensure that the personal information we collect about you and use is accurate, complete and up-to-date. You have the right to access the personal information that we hold about you. If the information is not accurate, complete or up-to-date, you can ask us to modify our records.
You can make a request to access the information we keep about you by writing to:
PO Box 74
Parkville VIC 3052
When you email us, we will:
Other personal information collected by us (for example through the use of an online form) will only be:
The purpose for collection will always be clear and explicit.
We use technology called cookies when you visit our site. Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record-keeping. Your cookie may be sent at various times during your visit to our website and may be updated as you access our many different areas.